Frequently Asked Questions

Can I hide my CycloTrac in the seat post?

No, the CycloTrac is designed to act as both a theft deterrent and as a bike recovery accessory. The majority of current bikes in circulation have an aluminum frame and seatpost, which acts as a natural dampener of the radiowaves used by the Verizon Cellular Radio inside the device. According to our sources inside the San Diego and BART Police, a visible GPS device is a better deterrent than a hidden one, which is why Boomerang products are mounted under the water bottle cage.

How do I charge my CycloTrac?

Boomerang products use a standard USB cable, compatible with most smartphone chargers. Simply plug it in and wait 4-6 hours.

What’s the expected battery life?

The CycloTrac has two battery modes: active and sleep. When moving, gathering data, and sending it to the cloud, the battery life can last the full length of a 10 hour ride. In sleep mode, the battery could last three to four months. For the average user, it is recommended to charge your CycloTrac at least once a week.

How long does it take to fully charge?

The CycloTrac is fully charged and ready to go in 4-6 hours.

How do I mount my CycloTrac?

The CycloTrac mounts on the frame using the threaded inserts for the water bottle cage. We provide special, tamper proof screws and screw driver bit that will allow you to safely and securely install and hold both the device and your water bottle cage to your frame. CycloTrac can be mounted with or without a bottle cage.

How much does it weigh and how long is it?

The device weighs 5 oz or 142 grams. It is the same length as a water bottle or bike pump.

Who manages the Verizon Cellular Service?

Boomerang will manage the Verizon Service. It will be completely transparent to you. Our device will work with any Android or IOS Smart phone on any network. The device will be activated upon arrival and shortly after you start using it we will send a separate invoice for the cellular and software support. The quarterly cost is $14.97.

How long have you been in business and who are some of your customers?

We have been in business for three years and our customers include Bcycle a division of Trek Bicycle. We are in seven city bike share programs and several corporations, a military base, and several Universities including Stanford University.

registerbike

Register your bike
and take photo

The first step in any anti-theft
strategy is to register your bike’s
serial number and photo at the
National Bike Registry. Register now!

muscleicon

Buy a good
quality Lock

A CycloTrac helps deter theft by
being visible and reliable, but
a good lock never hurt anyone.
Heavy-duty U-locks and jacketed
hardened chain locks are ideal.

Tipssecure

EDUCATE YOURSELF

Learn the best ways to secure
your bike. A few simple techniques
make it harder for thieves to get
your bike.

icon4

Buy a Boomerang
Cyclotrac

Discourage thieves with anti-
theft labeling, an audible
alarm and real time SMS
alerts. Track them via GPS
anywhere there is a cell signal.

How To Prevent Bike Theft

Deterrence is half the battle.Former bike thieves have confirmed that the “path of least resistance”
is the methodology they used when stealing bikes.The bike that gets stolen is the bike that is the easiest
to steal. A bike with a good lock in a visible, well populated area is less
likely to be stolen than one locked with a padlock in an alley.

Here are some tips and techniques you can follow to prevent your bike from being stolen:

Lock your bike with a good quality, visible bike lock.
Always make sure you secure the frame when using a lock. Just putting the lock around
the wheel doesn’t provide nearly as much protection.
Take your bike indoors if possible. Many merchants understand why you
may wheel your bike inside while grabbing coffee or a meal.
Park in a visible spot where there are lots of people around.
Customize your bike by adding color or stickers for easy identification.
Park your bike near nicer bikes to make your bike less of a target.
Don’t park or lock your bike in the same location everyday.
Never leave your bike out overnight at work or school